App Privacy Policy

OUR COMMITMENT TO YOU

At Timekettle, your privacy is a top priority. We appreciate that you put your trust in us when you provide us with your information and we do not take this lightly.

We do not compromise with your privacy. We design all of our products and services with your privacy in mind. We involve experts from various fields, including legal, security and others to make sure that no decision is taken without respect for your privacy.

We strive to be transparent in the way we process your data. Because we use many of the same online services you do, we know that insufficient information and overly complicated language are common issues in privacy policies. We take the exact opposite approach: we have written our Privacy Policy and related documents in plain language. We actually want you to read our policies and understand our privacy practices!

We work hard to keep your information secure. We have teams dedicated to keeping your data safe and secure. We constantly update our security practices and invest in our security efforts to enhance the safety of your information.

 

PRIVACY POLICY

Welcome to Timekettle’s Privacy Policy. Thank you for taking the time to read it!

We appreciate that you trust us with your information and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.

 

1. WHO WE ARE

The responsible for your information under this Privacy Policy is:

Shenzhen Timekettle Technologies Co.,Ltd.

Building 3rd, Mini Science Park,

Pingshan 1stRd,Nanshan District,

Shenzhen, China

 

2. WHERE THIS PRIVACY POLICY APPLIES

This Privacy Policy applies to websites, apps and other services operated by Timekettle. For simplicity, we refer to all of these as our "services" in this Privacy Policy. To make it extra clear, we've added links to this Privacy Policy on all applicable services.

 

3. INFORMATION WE COLLECT

It goes without saying, we can't help you have an awesome user experience without some information about you, such as your phone number, your email address and password. We also collect information generated as you use our services, for example access logs, as well as information from third parties, like when you access our services through your Facebook account. If you want additional info, we go into more detail below.

Information you give us

You choose to give us certain information when using our services. This includes:

  • When you create your account, you provide us with your login credentials, such as email address, name and password.
  • Similarly, if you consent, we may collect your photos (for instance, if you want to create an avatar on your profile) or send you email marketing.
  • To use certain features in our services like Lens in Translator, you may allow us to access your camera or the microphone. Depending on your device, Apple and Android system will ask for your permission before allowing us to access these features.
  • Features that allow you to share content about your use of our services with your connections or through your social network.
  • Your translations are your creation – your transcripts are stored locally on your device, whether you create them in offline or online mode.
  • If you contact our support team, we collect the information you give us during the interaction.

When you use our services, we collect information about which features you've used, how you've used them and the devices you use to access our services. See below for more details:

  • Usage Information
  • We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, time spent in the app, features you've been using, short input text and voice, advertising that you click on).
  • Device information
  • We collect information from and about the device(s) you use to access our services, including:
    • hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, app version, app name, type of user (subscription/free), advertising IDs (such as Google's AdvertisingID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device's settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and M