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Contact Us

Need assistance?

We are here to help

We're providing global customer service with phone call, email and online chat to help you in anywhere and anytime.
-- Phone Call: +1(833) 491-1328 (Answers are available in English and Spanish.)
-- Email Service reply in 24h:For all product and order issues, please contact us at support@timekettle.co.
-- Address: Building A#612, Minqi Science Park,No. 65 Lishan Road, Pingshan Community, Taoyuan Street, Nanshan District, Shenzhen

Other Enquiries

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Media Enquiry

If you are interested in collaborating with our social media, please email us at social@timekettle.co.

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Product Enquiry

We warmly welcome all suggestions and enquiries. If you have wholesale requests or any advice on our products, please email us at simon.ding@timekettle.co.

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Amazon Customer Service

For all product and order issues from amazon store, please contact us at us.support@timekettle.co.