Contact Us

Suport Customer

Have a question? Please contact us using the customer support channels below.

-- Phone Call: +1(833) 491-1328 (Answers are available in English and Spanish.)
-- Email Service reply in 24h: For all product and order issues, please contact us at support@timekettle.co.
-- Address: Building A#612, Minqi Science Park，No. 65 Lishan Road, Pingshan Community, Taoyuan Street, Nanshan District, Shenzhen

Contact Us

Please submit all general enquiries in the contact form below and we look forward to hearing from you soon.

Media Enquiry

If you are interested in collaborating with our social media, please email us at social@timekettle.co.

USA Corporate & Education Purchase Inquiry 

We warmly welcome all suggestions and enquiries. If you have USA corporate & education purchase inquiry, please email us at contact@timekettle.us

Global Distribution & Bulk Purchase Inquiry

If you have global distribution & bulk purchase inquiry, please email us at dorothy.cui@timekettle.co.

Amazon Customer Service

For all product and order issues from amazon store, please contact us at us.support@timekettle.co.