All questions regarding your shopping experience on the store and the payment process.

I'm having trouble placing an order on the timekettle site...Please help!

We're so sorry you're having trouble and we'd love to help! Please contact our customer service support@timekettle.co and they'll help!

Shipping, Returns, & Warranty

Learn more about our shipping and return policy as well as the products warranty.

Do you ship internationally?

Yes! We support global shipping service and provide FREE Shipping service for the orders over $119.

Timekettle APP

How to download Timekettle APP?

You can download Timekettle APP by searching "Timekettle" in App Store / Google Play Store.If you can't download it in the app store on your android phone, you can try this link: https://cdn.timekettle.co/TMK-APP/Timekettle_3.1.10.apk

Note: Support Android 7.0/ iOS 12.0 and above

Contact Us

Still couldn't find what you're looking for?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form.