Question 1:What is the offline package?
Answer:Offline packages need to purchase Timekettle fish cards,Timekettle Fish Card is a virtual digital card used to top up your Timekettle account for downloading offline language packages.
Question 2:How many languages are supported offline package?
Answer:English, Chinese, Japanese, Korean, Russian, Spanish, Franch, these 7 languages, Germany and Thai offline translation is under development, it will be launched in the middle of 2021.
From the above offline languages, there're 11 bundles of offline translation:
EN-CHN, EN-JP, EN-KR, EN-RU, EN-ES, EN-FR, JP-CHN, KR-CHN, RU-CHN, ES-CHN, FR-CHN. When Germany and Thai offline translation is ready, four bundles of EN-DE, EN-TH, DE-CHN, TH-CHN will be available.
Question 3:How many languages are supported online package?
Answer:M2 portable language voice translator supports two-way translation in 40 LANGUAGES + 93 ACCENTS by using WiFi or a cellular network.
For specific language list, please refer to Product Description
Question 4:Can M2 translate phone content and video content?
Answer:NO
Question 5:Can M2 listen to music and make calls?
Answer:Yes
Question 6:How long will it take to receive the product after placing an order?
Answer:Your order(s) will be shipped within 14 business days from the date of purchase. If there are holidays, the delivery date will be delayed accordingly.For details, please refer to Shipping Policy
Question 7:How to use Listen mode?
Answer:Open Timekettle app, place your phone on the table to capture short speeches in a group, and listen to the translation from the M2 earbuds without disturbing other attendees. Note: Using for movies and videos is not recommended. The mechanical noise and narrative patterns would affect the translation accuracy.